There is no public web login

There is no public web login for the verified Andar Bahar app. Account access lives inside the verified mobile client. this guide documents the access path inside the app and the recovery route through customer care.
Open the verified app
Open the verified Andar Bahar app. The verified app is reached through the App and Download routes. Cross-check the publisher name against the official app store listing before signing in.
Choose Sign in
On the welcome screen, tap Sign in. The Sign in screen exposes two paths: phone number and email. Pick the path you used during registration.
Phone number path
Enter the phone number you used during registration. The verified app sends a one-time password (OTP) via SMS. Enter the OTP within the published window.
Email path
Enter the email you used during registration. The verified app sends a one-time password (OTP) via email. Enter the OTP within the published window.
OTP verification
The OTP is six digits. Enter the digits exactly as they appear in the SMS or email. If the OTP expires, request a new one. The verified app exposes the resend button on the OTP screen.
Biometric verification
On supported devices, the verified app offers biometric verification as a second factor. Enable biometric verification inside the wallet screen if the device supports it.
Recovery via customer care
If the phone number or email is no longer accessible, the recovery route is customer care. The customer-care route documents the verified channels and the ticket anatomy.
What the in-app session timeout looks like
The verified app enforces a session timeout. If the app is idle for the published window, the session expires and the reader has to re-authenticate. The timeout is set inside the wallet screen.
What to do if the OTP does not arrive
If the OTP does not arrive within the published window, check the phone number or email. If both are correct, request a new OTP. If the OTP still does not arrive, contact customer care.
What to do if the account is locked
If the account is locked, the verified app shows the lock reason inside the wallet screen. Common reasons include too many failed OTP attempts and an incomplete KYC. The editorial recommendation is to contact customer care for any lock reason that is not clear.
What to do on a new device
On a new device, the verified app restores the account from the in-app login. The KYC documents are not restored; the reader has to re-submit them on the new device. The KYC ledger lives on the wallet-kyc page.
What to do if the app is not the verified one
If the publisher name on the about screen does not match the official app store listing, do not sign in. The verified app exposes the publisher name inside the about screen; a mismatch is a phishing signal.
Where to go next
Open the app page to read the publisher and version check, or the customer-care page to read the verified channels.
What to do if the OTP does not arrive
Check the phone number or email. If both are correct, request a new OTP. If the OTP still does not arrive, contact customer care.
The session timeout
The verified app enforces a session timeout. If the app is idle for the published window, the session expires and the reader has to re-authenticate. The timeout is set inside the wallet screen.
The biometric verification angle
On supported devices, the verified app offers biometric verification as a second factor. Enable biometric verification inside the wallet screen if the device supports it.
The phishing angle
If the publisher name on the about screen does not match the official app store listing, do not sign in. A mismatch is a phishing signal. The editorial recommendation is to uninstall and reinstall from the official app store.
Where to go next
Open the customer-care page to read the verified channels, or the app page to read the publisher and version check.
What to do on a new device
On a new device, the verified app restores the account from the in-app login. The KYC documents are not restored.
Where to go next
Open the customer-care page to read the verified channels, or the app page to read the publisher and version check.
The verified app's sign-in screen exposes two paths: phone number and email
The verified app's sign-in screen exposes two paths: phone number and email. The path used during registration is the only path that works for the first sign-in. The editorial recommendation is to use the same path for every sign-in; switching paths requires customer-care verification.
The OTP is six digits and is valid for the published window
The OTP is six digits and is valid for the published window. The window is typically five minutes. The editorial recommendation is to enter the OTP exactly as it appears in the SMS or email; the digits are case-sensitive in some operators and case-insensitive in others.
The biometric verification is a second factor
The biometric verification is a second factor. On supported devices, the verified app offers biometric verification (fingerprint or face) as a second factor for the wallet screen. The biometric check is in addition to the OTP; the editorial recommendation is to enable both for the highest security.
The session timeout is automatic
The session timeout is automatic. The verified app enforces a session timeout; if the app is idle for the published window, the session expires and the reader has to re-authenticate. The timeout is set inside the wallet screen; the editorial recommendation is to set the timeout at the shortest published window that fits the reader's usage pattern.
The recovery route through customer care is the only route if the phone number o
The recovery route through customer care is the only route if the phone number or email is no longer accessible. The customer-care channel will ask for the KYC documents and the deposit history. The verification takes 24 to 48 hours; the editorial recommendation is to keep the KYC documents current.
The lock reason is exposed inside the wallet screen
The lock reason is exposed inside the wallet screen. Common lock reasons include too many failed OTP attempts, an incomplete KYC and a self-exclusion. The editorial recommendation is to read the lock reason before contacting customer care, because the reason determines the escalation route.
The new device restore preserves the account but resets the in-app session
The new device restore preserves the account but resets the in-app session. The KYC documents are not preserved; the reader has to re-submit them. The new device restore also resets any pending bonus wagering; the editorial recommendation is to complete the wagering before the device change.
The phishing check before sign-in is the highest-priority check
The phishing check before sign-in is the highest-priority check. The publisher name on the about screen should match the official app store listing. The version string should be current. The file size should match. The editorial recommendation is to verify all three before the first sign-in.
The sign-in path guidance above is editorial
The sign-in path guidance above is editorial. The path is set during registration; the editorial recommendation is to use the same path for every sign-in. Switching paths requires customer-care verification; the verification takes 24 to 48 hours.
The OTP guidance above is editorial
The OTP guidance above is editorial. The OTP is six digits and is valid for the published window; the editorial recommendation is to enter the OTP exactly as it appears. The OTP window is typically five minutes; the editorial recommendation is to request a new OTP if the window expires.
The biometric verification guidance above is editorial
The biometric verification guidance above is editorial. The biometric verification is a second factor; the editorial recommendation is to enable both the OTP and the biometric verification for the highest security. The biometric check is in addition to the OTP; the editorial recommendation is to enable both.
The session timeout guidance above is editorial
The session timeout guidance above is editorial. The session timeout is enforced automatically; the editorial recommendation is to set the timeout at the shortest published window that fits the reader's usage pattern. The timeout is set inside the wallet screen.
The recovery route guidance above is editorial
The recovery route guidance above is editorial. The recovery route through customer care is the only route if the phone number or email is no longer accessible; the editorial recommendation is to keep the KYC documents current to speed up the recovery verification.